Contact EasyGrox

Whether you are setting up your salon software for the first time or managing a 3-branch beauty business on EasyGrox — our team responds personally within 24 hours. No bots, no automated replies, no queues. Real support for real beauty business owners.

[email protected]

Response within 24 hours on business days

+91 99501 05679

Quick support for active EasyGrox users

Setup Call

Book a free 20-minute guided setup call

For new users who want a walkthrough

✓24h response✓Real team members✓No sales pressure✓Free setup help

Send us a message

We respond within 24 hours — personally

What can we help with? (select one or more)

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We respond within 24 hours — personally

Contacting EasyGrox — common questions

How quickly does the EasyGrox team respond?–

We respond to all support inquiries within 24 hours, Monday to Saturday. During business hours (9am to 7pm IST), most responses come within 2 to 4 hours. We do not use automated bots for first responses.

Can I get help with migrating from another salon software?+

Yes. Tell us which platform you are currently on using the contact form and our team will guide you through the migration. Client database, service list and staff profiles are migrated at no charge.

Is there live chat support?+

Not yet. Email support is available on every plan, and we reply within 24 hours.

Can I book an onboarding call before signing up?+

Yes. Select Partnership or Getting Started from the topic options in the contact form and request an onboarding call. Our team will schedule a 30-minute walkthrough tailored to your salon type.

What if I have a billing or subscription question?+

Select Reports and Billing from the topic options in the form. Billing queries are handled by our accounts team and typically resolved within one business day.